Pretty good library, but what's the use if it doesn't work? 17 June 2012 Reviewer: Readr from Denver, CO
145 of 282 people found this review helpful
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I don't quite understand why this service gets such good reviews by the reviewers but such marginal to bad reviews by the general public. My experience is that it is not ready for prime time. Motorola Droid x and Sony Tablet S...
Yes, library size is decent but the features that are there aren't particularly reliable and some necessary features are non-existent (bookmarks!). The only reliable device for me is my laptop and who cares about a mobile service that only works on a laptop? There is ONLY streaming, so don't think about long plane ride listening. Cruising the book selection is quite clunky. Customer support is spotty (they replied once and didn't reply to my second query) and I hope to be able to cancel because most other user reviews say this is not easy to accomplish. Overall, I will wait until this service 1) actually works without stopping 2) restarts without major effort 3) restarts in the place where it choked 4) offers better (read basic) book reader functions and 5) is less trouble in general. Overall the experience has been VERY frustrating.
I have been listening to online audiobooks for years and was excited to see this product and was willing to put down my $25/month. Nothing ventured, nothing gained... but in this case, not much was gained.
In summary, I would not recommend Audiobooks.com to a friend.
