Simply Audiobooks customer review 27 June 2012 Reviewer: T Taylor from Northern Virginia
203 of 392 people found this review helpful
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I have tried Simply Audiobooks mail CD rental service for a few months, not the download service. The size of the library is good, but not great. The condition of the CD's is better than the audio books at a public library, but are not in new condition. There are definitely skips and unlistenable sections.
By far the worst part of the service is the turnaround time. They send out emails to confirm receiving returned audio books. They all begin "we received the audio book that you returned today...", but the emails are sent out in the early morning. Clearly they received the audio book the previous day, if not earlier. And it usually takes another full day after the first email to get an email saying the next audio book has shipped, so about 2 full days turnaround. Too, shipping times seem unusually long for first class mail, which is how the audio books ship. I suspect this foot dragging is a deliberate effort to get people to upgrade memberships to the 3 or 4 at a time level.
Another bad thing is that they do not ship audio books in the same order as the prioritized queue that you set up. They may ship you audio book #20 from your list, instead of #1. I don't know why the do that.
In summary, I would not recommend Simply Audiobooks to a friend.
