Audiobooks.com Reviews
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Only
7% of Users Recommend it
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PAGE 2: Displaying Reviews 11 - 12 of 12
Horrible Customer Service
12 May 2012
Reviewer: SJH from USA
184 of 359 people found this review helpful
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Good points: Allowed a 7 day free trial, VERY EASY to subscribe
BAD POINTS: VERY hard time to cancel your subscription. It didn't even work on my phone which was the main reason I wanted it. Didn't have very many titles at all, website is arranged horribly, couldn't find any good books. Not happy at all, 24$ wasted because I called the DAY after they charged my credit card (they only answer their phones during the work day when I was well...AT WORK!) no pro-rate for the 1 day that supposively used the service, and NO help to get it to work on my Droid.
STAY FAR AWAY!
In summary, I would not recommend Audiobooks.com to a friend.
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Would not recommend because of customer service
24 April 2012
Reviewer: Olesya from USA
127 of 254 people found this review helpful
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I don't even know how I was signed up for this audiobook.com membership. I saw a charge on my account and called them, they said to email their manager. I did that, asking for them to please refund me, I haven't even listen to a single book or use the website at all! They didn't want to refund, because they don't have a return policy for the monthly membership. Well I lost $24 for nothing! I didn't use their service so if they did refund me, then would they loose something? No! They did make free money though. If they were a good company, they would have a better refund policy especially for an issue that I am facing.
In summary, I would not recommend Audiobooks.com to a friend.
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